Welcome to MegaShopCart.com, a multivendor platform operated by PROESOLUTIONS INTERNATIONAL PRIVATE LIMITED. This Cancellation Policy governs the terms under which orders may be canceled by buyers or sellers on our website.
By placing an order on MegaShopCart.com, you agree to this Cancellation Policy.
Buyers may request to cancel an order before it has been processed or shipped.
Cancellation requests should be made as soon as possible by contacting the respective seller or through the platform.
Once an order has been shipped or fulfilled, cancellation requests may not be accepted.
Sellers reserve the right to cancel an order due to issues such as product unavailability, pricing errors, or other valid reasons.
In case of seller-initiated cancellations, buyers will be notified promptly, and any payments made will be refunded.
To initiate a cancellation, buyers should contact the seller directly or use the cancellation option if available on the platform.
Sellers will review cancellation requests and notify buyers of approval or rejection promptly.
Refunds for canceled orders will be processed in accordance with the payment method used.
Refund timelines depend on payment processors and banks and may vary.
MegaShopCart does not directly process refunds; the respective seller or payment gateway handles them.
Some products or orders may be marked as non-cancellable due to their nature (e.g., personalized items, digital products).
Such conditions will be clearly stated in the product listing or seller policies.
In case of cancellation disputes, MegaShopCart encourages buyers and sellers to resolve issues amicably.
Buyers can reach out to MegaShopCart support for assistance in unresolved cases.
For any questions or concerns regarding cancellations, please contact us at:
PROESOLUTIONS INTERNATIONAL PRIVATE LIMITED
Floor No: 2, Building/Flat No: 201,
Vardhman Sudharshan Plaza, Dwarka Sector 5,
New Delhi, South West Delhi, 110078
Phone: +91 74284 16850
Email: info@megashopcart.com